We know how excited you are to receive your new favorite pieces! At 502 Thrift, once an order is placed, we typically take 1 to 2 business days to pack and prepare your parcel for shipment. Orders placed on weekends or public holidays will be processed on the following business day. Every item is carefully inspected and securely packaged to ensure it reaches you in perfect condition.
We use reliable courier services to ensure your items arrive quickly and safely. Generally, delivery takes 3-5 business days for local orders within Louisville and 5-7 business days for other regions. Delivery times depend largely on the efficiency of the carrier. While we strive for speed, please understand that weather conditions or unforeseen circumstances may occasionally cause slight delays.
As soon as your order is shipped, we will provide you with a tracking number. This allows you to monitor your parcel’s journey and see the estimated delivery date in real-time. The tracking link will be sent directly to your email or via text message. We want you to stay fully informed from the moment your order leaves our hands until it reaches yours.
Shipping charges at 502 Thrift are calculated based on the weight of the package and your delivery location. You will see the final shipping cost automatically at checkout. We always aim to provide the most cost-effective and secure shipping options available. Keep an eye out for special promotions or free shipping offers on orders above a certain amount!
Please double-check your shipping address before finalizing your order. If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the additional shipping costs to resend it. In cases of delivery failure by the carrier, we will contact you to resolve the issue as quickly as possible.
Sign up to receive 10% off your first order and exclusive access to our best offers.
